Question 1

Do you accept walk in?

Accepted Answer

Yes we do accept walk in as well.
We always put aside 2 rooms for walk ins, first come first serve only for these rooms.
Feel free to call ahead when you are on your way to check the availability of these rooms.

Question 2

Do we need ID to enter?

Accepted Answer

If you’re buying alcohol, everyone in your room needs to have valid ID 19+ in order for us to serve the drink. 
 If there are any underage, alcohol must be consumed at the bar area.

Question 3

Can I make a reservation for a small room? Can I just walk-in?

Question 4

Is outside food or drink allowed?

Accepted Answer

Takeout and delivery food is allowed; however we do not permit outside drinks (no exceptions).

Bags will be checked upon check in, any drinks that you bring can be put aside at the front desk until your check out time.

Question 5

When do you stop serving alcohol?

Accepted Answer

We are following the city by law, all alcoholic beverages must be purchased and served before 2am and we have to take any alcohol from the room by 2:30am.

Question 6

How do deposits work? Are they refundable?

Accepted Answer

A deposit is required to confirm your reservation.
 We will send secured link for deposit payment.
 The deposit amount is the first hour fee of your room. 
Room reservation is not secured until deposit is paid.
 The deposit amount is paid towards your total room cost.

Question 7

Deposit Refund Policy

Accepted Answer

You need to inform us 48 hours prior to your reservation start time to cancel your reservation in order to receive a refund of your deposit. If less than 48 hours, deposit will be forfeited (no exceptions). Any changes to your reservation also must be made minimum 48 hours before your original reservation.

Question 8

Do you accept booking outside your regular hours?

Accepted Answer

Yes we do accept private booking as well outside your regular hours, with minimum spending of $150, we need minimum 48 hours notification for this request.

Question 9

Is there any grace period for my reservations?

Accepted Answer

Case by case basis if there is availability, you can call us and we may be able to hold the reservation for 30 minutes.

We will start charging for the room after 30 minutes with your deposit funds.

If after 30 minutes we have been unable to contact you, we will cancel the reservation and you will forfeit your deposit.

Question 10

What is the minimum time for a reservation?

Accepted Answer

On Friday and Saturday there is a minimum of 2 hours for any rooms. 
 All other times are a minimum of 1 hour.
 After the initial time, we charge in 30 minute increments.

Question 11

Can we play our own songs?

Accepted Answer

We support playing songs from YouTube, you can upload your songs first on YouTube and play it using our system.

Question 12

Is there a minimum spend? Do we have to drink in order to sing?

Accepted Answer

The only requirement is the minimum room rental and that you have fun.

Question 13

Do you have a common lounge to sing?

Accepted Answer

We only offered private room karaoke experience. Our bar however open for public, if you want to chill and get some drinks in our comfortable lounge.

Question 14

Is the location handicap accessible?

Accepted Answer

Yes, our establishment is fully accessible, we have elevator and ramp as well in our venue.

Question 15

Are we allowed to decorate the rooms?

Accepted Answer

Yes, however customers must take down and clean the decorations that was put up in the rooms. Clean up fee may be charged. If there is a huge mess of glitter/confetti/silly string inside the room after your reservations time.

Question 16

Why no one answer my phone calls?

Accepted Answer

We only accept phone calls during our business hours. If the staff busy with another customer during business hours, please leave a voicemail and we will get back to you as soon as possible. You can also message us on WhatsApp for any inquiries.

faq

Everything You Need to Know Karaoke Bar FAQs

links

About
Prices
Reservations
Contact Us

contact info

T: 647-458-2588
E: info.boomkaraoke.to@gmail.com
Address:
577 Yonge St (Basement unit, below Pho Anh Vu)
Toronto, ON
M4Y 1Z2

hours of operations

Monday- Thursday: 3pm - 12am
Friday: 3pm - 2am
Saturday: 3pm - 2am
Sunday: 3pm - 12am (Extended working hours for reservations with 24 hour notice)

Copyright © 2024 Boom Karaoke. All rights reserved.

faq